Booking conditions

Useful information, payment & travel cancellation protection insurance for your camping stay in South Tyrol.

Booking Conditions:

The quickest and easiest way to plan your vacation is through online booking. Using our booking tool you will have the secure the best price.

Regarding the choice of your pitch, please be aware of the following: We make an effort to accommodate your preferences. However, there is no guarantee or entitlement to a specific pitch number. Changes in pitch assignments are possible. Please note that we do not send notifications in case of pitch changes. We do guarantee, however, the booked category of the pitch. The minimum stay for a confirmed pitch reservation is 7 days.(Easter, Pentecost, July to September, Christmas)

Outside of peak holiday periods, you can also arrive spontaneously. We will do our best to find a lovely pitch for you. Please note that phone reservations are not binding.

The deposit for the camping pitch - To make your ONLINE reservation binding, we kindly ask for a deposit of 30% of the total amount of your booking. This deposit will be charged to your credit card, and we will then send you the reservation confirmation via webmail.

The deposit for accommodation at the campsite, such as wooden bungalows, wooden chalets, and rental caravans - To make your ONLINE reservation binding, we kindly ask for a deposit of 30% of the total amount of your booking. This deposit will be charged to your credit card, and we will then send you the reservation confirmation via webmail.

No reservation fee! - The amount paid will be fully offset against the final bill.

If you wish to make a bank transfer, we kindly ask you not to carry out an instant payment (SCT Instant Payment), but instead to make a regular bank transfer. This will also be visible in our account within 1 to a maximum of 2 days. Our bank details: IBAN: IT98X0818358720000300000779.

If you have any questions, please do not hesitate to contact us:
Tel. +39 0473 864 410 or
Mail : camping@saegemuehle.it

Camping pitch: Camping pitch: On the day of arrival, your reserved pitch is available from 11.30 am. Arrival is possible until 10.00 pm. We cannot be held responsible for delays in arrival or early departure (e.g. bad weather etc.). Fees must also be paid for the days not used. Likewise, pitches that have been vacated prematurely may be occupied elsewhere. On the day of departure, we ask you to vacate the pitch by 11.00 am. If departure takes place after 11.00 am. - and only by prior arrangement - an additional day will be charged.

Camping accomodation: On the day of check-in, the Wooden Bungalow, Wooden Chalet or Caravan are available from 4 pm. Do not arrive too early, use the time for a comfortable arrival. On the day of departure you should have left the accommodation by 9.30 am. We cannot be held responsible for delays in arrival or early departure (e.g. bad weather etc.). The fees must also be paid for the days not used.

The Campsite is closed for quiet period from 12 am to 1.30 pm and from 10 pm to 7.30 am. During this time, no vehicles are allowed on the course. Free parking spaces are located outside the Camping Sägemühle.

Arrival and departure are binding! The minimum stay for a binding reservation is 7 days.

You are of course welcome to arrive without a reservation, we will try our best to find a free pitch for you.

If you enquire about free pitches by telephone, we will inform you of the current occupancy rate, but this is no guarantee of a free pitch on arrival. We therefore recommend spontaneous travellers to arrive earlier.

Informations:

Visitors are required to register at the reception (with a valid ID), and the first hour of their stay is free of charge. Starting from the second hour, the daily rate per person will be applied. Only the registered number of people may use the facility! Our recreational amenities are not accessible to the public. We appreciate your understanding that visitors are not allowed to use these facilities.

Pets allowed in the campsite: Dogs are only allowed on the campsite, with the request to keep them on a leash at all times. In addition, dogs are not allowed in the dining room, wellness area and sunbathing area by the swimming pool.

Pets are not allowed in any of the campsite's accommodation. Barbecue with charcoal is not allowed.

Please note the limited opening times of our Restaurant during low season, our Pizzeria is open in summer season.

Prices - VAT - local tax: All our prices include VAT of 10 percent. Should there be a legal percentage increase or reduction, the price of the stay will be adjusted accordingly. For each person over 14 years of age, the local tax of € 2,40 per person/night. This will be shown separately on the invoice.

Payment: We accept Visa, Mastercard or cash payment. American Express and Diners Club cards are not accepted.

Note: All prices are inclusive of VAT and are intended for one day, except where differently written.

All prices and dates are subjected to eventual errors and modification.

Cancellation conditions: 

Please inform us in writing of your cancellation.

• If canceled up to 365 days before the scheduled arrival date, processing fees of € 80 will be charged.
• Cancellations made 94 days or more prior to the scheduled arrival date will incur a charge of 50% of the total booking amount. During this period, 50% of the total cost will be billed for the cancellation.
• Cancellations made up to 30 days prior to the scheduled arrival date will incur a charge of 80% of the total price.
• In case of cancellation within less than 14 days prior to the scheduled arrival date, non-arrival, or in the event of early departure or delayed arrival, 100% of the agreed total price for the booked arrangement will be charged.

Cancellations made verbally are not valid, and rebooking is not possible.

Travel insurance:

In case you choose not to opt for a cancellation insurance, please understand that if a cancellation occurs due to a covered reason, we cannot offer a free cancellation. The aforementioned cancellation conditions will apply in such situations. Therefore, we highly recommend purchasing the insurance.

All information on the product can be found below.

Why should travel insurance be taken out?